Status updates | SalesAPE Incidents and maintenance reported on status page for SalesAPE https://status.salesape.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/d6154802178a87267a2f5ae7b5dc6c35.png Status updates | SalesAPE https://status.salesape.ai/ en Client portal & service downtime https://status.salesape.ai/incident/906655 Wed, 27 May 2026 16:43:00 -0000 https://status.salesape.ai/incident/906655#70ff6c6cbee6aa9ee0faf34b7132ff88f94a963075c3f2f774fd2a94d63faff7 Incident We are aware of intermittent downtime that occurred earlier today between approximately 3:15pm and 4:15pm (BST), lasting a total of 30 minutes. During this time, clients may have experienced errors when attempting to log into the client portal, and messages processed during this period (including legacy follow-ups) may not have been sent. The issue appears to have been caused by a surge in inbound message traffic combined with a number of workflow runs scheduled during this peak period. We are currently deploying an update intended to improve the system’s ability to handle these spikes in activity. Over the coming weeks, we will continue working on further enhancements to increase overall service capacity and availability. Increased errors and timeouts https://status.salesape.ai/incident/883171 Wed, 29 Apr 2026 15:06:00 -0000 https://status.salesape.ai/incident/883171#82ca4a46936f24273590d72c59f65d629dc87cc019c55ed51b40107adca1a18c Incident A fix has been deployed. We are continuing to monitor service stability. Increased errors and timeouts https://status.salesape.ai/incident/883171 Wed, 29 Apr 2026 12:09:00 -0000 https://status.salesape.ai/incident/883171#cf3450de1d72302bd22d9d09b39a7471f4d55b4c609b2e335b31f2fa89c3038e Incident We're aware of an issue causing occasional errors and timeouts in the portal and are working on a fix. Disruption in message delivery and CRM syncing https://status.salesape.ai/incident/747452 Mon, 20 Oct 2025 08:41:00 -0000 https://status.salesape.ai/incident/747452#8f024094efb4343555dc5382e2e358d2208c9d9a95f85ad635fc68cee5e77b9d Incident We are experiencing outages with SMS and WhatsApp message delivery and some CRM syncing due to an ongoing AWS incident (https://health.aws.amazon.com/health/status ) with their US1 Region.