Incidents reported on status page for SalesAPE https://status.salesape.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/d6154802178a87267a2f5ae7b5dc6c35.png https://status.salesape.ai/ en https://status.salesape.ai/ Thu, 11 Jun 2026 06:51:11 +0000 https://status.salesape.ai/#e3042f7f0c81fac26c869ea05b542e32d2468753bb03963c0768c8951ae2a83e SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Thu, 11 Jun 2026 06:48:29 +0000 https://status.salesape.ai/#e3042f7f0c81fac26c869ea05b542e32d2468753bb03963c0768c8951ae2a83e SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Wed, 10 Jun 2026 19:30:19 +0000 https://status.salesape.ai/#244c5985228f20e912e4beae6a15aa8725f01bdaea6099242f14ffecf1853c98 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Wed, 10 Jun 2026 19:27:16 +0000 https://status.salesape.ai/#244c5985228f20e912e4beae6a15aa8725f01bdaea6099242f14ffecf1853c98 SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Mon, 08 Jun 2026 21:18:25 +0000 https://status.salesape.ai/#95881bc3d430af0bbc228e5d883a3a9d967e9ad51e7c31e6e22fc7c53e9b814b SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Mon, 08 Jun 2026 21:18:09 +0000 https://status.salesape.ai/#f065420168751ec993996712f92f46a10444de40fc9776869aec5c4fd63bed5a SalesApe Portal recovered https://status.salesape.ai/ Mon, 08 Jun 2026 20:57:15 +0000 https://status.salesape.ai/#95881bc3d430af0bbc228e5d883a3a9d967e9ad51e7c31e6e22fc7c53e9b814b SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Mon, 08 Jun 2026 20:57:07 +0000 https://status.salesape.ai/#f065420168751ec993996712f92f46a10444de40fc9776869aec5c4fd63bed5a SalesApe Portal went down https://status.salesape.ai/ Sun, 07 Jun 2026 10:06:12 +0000 https://status.salesape.ai/#15f284a5574145147ff3420f846509e21263b6ff47c4e9459ae308b2be508396 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Sun, 07 Jun 2026 09:44:27 +0000 https://status.salesape.ai/#15f284a5574145147ff3420f846509e21263b6ff47c4e9459ae308b2be508396 SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Sun, 07 Jun 2026 09:24:13 +0000 https://status.salesape.ai/#00b246db266d6144af769fb53a504495f2ea364585d4710adc602ae08df7c701 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Sun, 07 Jun 2026 09:21:19 +0000 https://status.salesape.ai/#00b246db266d6144af769fb53a504495f2ea364585d4710adc602ae08df7c701 SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Thu, 28 May 2026 21:36:20 +0000 https://status.salesape.ai/#6a1c8091c5e530aaddb7657a619cc7512f04d0301fea5110ebbdbda1374227ab SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Thu, 28 May 2026 21:36:08 +0000 https://status.salesape.ai/#97fc9a7cf9eec914f5278afb800500e0a5b0c4f2386921a7eba40d1cb352777f SalesApe Portal recovered https://status.salesape.ai/ Thu, 28 May 2026 21:30:15 +0000 https://status.salesape.ai/#6a1c8091c5e530aaddb7657a619cc7512f04d0301fea5110ebbdbda1374227ab SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Thu, 28 May 2026 21:30:00 +0000 https://status.salesape.ai/#97fc9a7cf9eec914f5278afb800500e0a5b0c4f2386921a7eba40d1cb352777f SalesApe Portal went down https://status.salesape.ai/incident/906655 Wed, 27 May 2026 16:43:00 -0000 https://status.salesape.ai/incident/906655#70ff6c6cbee6aa9ee0faf34b7132ff88f94a963075c3f2f774fd2a94d63faff7 We are aware of intermittent downtime that occurred earlier today between approximately 3:15pm and 4:15pm (BST), lasting a total of 30 minutes. During this time, clients may have experienced errors when attempting to log into the client portal, and messages processed during this period (including legacy follow-ups) may not have been sent. The issue appears to have been caused by a surge in inbound message traffic combined with a number of workflow runs scheduled during this peak period. We are currently deploying an update intended to improve the system’s ability to handle these spikes in activity. Over the coming weeks, we will continue working on further enhancements to increase overall service capacity and availability. https://status.salesape.ai/ Wed, 27 May 2026 15:18:08 +0000 https://status.salesape.ai/#3246ffe469ae1b8301f359d7394fa0d7a367564ca1387b70ea18dd82efb3cf65 SalesApe Portal recovered https://status.salesape.ai/ Wed, 27 May 2026 15:15:41 +0000 https://status.salesape.ai/#3246ffe469ae1b8301f359d7394fa0d7a367564ca1387b70ea18dd82efb3cf65 SalesApe Portal went down https://status.salesape.ai/ Wed, 27 May 2026 15:12:17 +0000 https://status.salesape.ai/#07749d3998735cd312ace426bdfa5aa089db6368174de476e1e14b2e84209bf3 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Wed, 27 May 2026 15:12:07 +0000 https://status.salesape.ai/#e7c91d08219046927be06184dec98d6845eb359473a64f363f5be73ebb505e1a SalesApe Portal recovered https://status.salesape.ai/ Wed, 27 May 2026 15:10:17 +0000 https://status.salesape.ai/#07749d3998735cd312ace426bdfa5aa089db6368174de476e1e14b2e84209bf3 SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Wed, 27 May 2026 15:10:06 +0000 https://status.salesape.ai/#e7c91d08219046927be06184dec98d6845eb359473a64f363f5be73ebb505e1a SalesApe Portal went down https://status.salesape.ai/ Wed, 27 May 2026 15:03:28 +0000 https://status.salesape.ai/#b08febb77805c9f8051f91ff9df1c39a97cb47c79f8505700f78c51a474caab5 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Wed, 27 May 2026 14:58:11 +0000 https://status.salesape.ai/#b08febb77805c9f8051f91ff9df1c39a97cb47c79f8505700f78c51a474caab5 SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Wed, 27 May 2026 14:39:21 +0000 https://status.salesape.ai/#a158a925ef8b23691610298f001a19ca6eb770f0b14a8143385c9ad48dc88774 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Wed, 27 May 2026 14:39:16 +0000 https://status.salesape.ai/#c30504f636e4bde6298d1402710faf0ada587008b080ef2c94283546d0f6bd50 SalesApe Portal recovered https://status.salesape.ai/ Wed, 27 May 2026 14:24:47 +0000 https://status.salesape.ai/#c30504f636e4bde6298d1402710faf0ada587008b080ef2c94283546d0f6bd50 SalesApe Portal went down https://status.salesape.ai/ Wed, 27 May 2026 14:16:15 +0000 https://status.salesape.ai/#a158a925ef8b23691610298f001a19ca6eb770f0b14a8143385c9ad48dc88774 SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Thu, 07 May 2026 13:06:17 +0000 https://status.salesape.ai/#822a37f8191b62ece2e99d9f68effd43bd54dcadccf027b85886de663c7f4093 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Thu, 07 May 2026 13:06:13 +0000 https://status.salesape.ai/#ed2b1b6532fd763307d0c80c54bf17a0e9fda411ae7c845e93536e75906a86f2 SalesApe Portal recovered https://status.salesape.ai/ Thu, 07 May 2026 13:04:19 +0000 https://status.salesape.ai/#822a37f8191b62ece2e99d9f68effd43bd54dcadccf027b85886de663c7f4093 SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Thu, 07 May 2026 13:04:13 +0000 https://status.salesape.ai/#ed2b1b6532fd763307d0c80c54bf17a0e9fda411ae7c845e93536e75906a86f2 SalesApe Portal went down https://status.salesape.ai/ Thu, 07 May 2026 10:42:27 +0000 https://status.salesape.ai/#c9daabb78e47ab9e15e8699d75f0725e499d35c14ae7dbb38e42e3aa617377a4 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Thu, 07 May 2026 10:40:18 +0000 https://status.salesape.ai/#c9daabb78e47ab9e15e8699d75f0725e499d35c14ae7dbb38e42e3aa617377a4 SalesApe Core (API + Webchat) went down https://status.salesape.ai/incident/883171 Wed, 29 Apr 2026 15:06:00 -0000 https://status.salesape.ai/incident/883171#82ca4a46936f24273590d72c59f65d629dc87cc019c55ed51b40107adca1a18c A fix has been deployed. We are continuing to monitor service stability. https://status.salesape.ai/ Wed, 29 Apr 2026 12:09:17 +0000 https://status.salesape.ai/#ca404f90db80923ac4987c6c5a7a43fd2e4b12b01a5d960f50ec13578980a34b SalesApe Core (API + Webchat) recovered https://status.salesape.ai/incident/883171 Wed, 29 Apr 2026 12:09:00 -0000 https://status.salesape.ai/incident/883171#cf3450de1d72302bd22d9d09b39a7471f4d55b4c609b2e335b31f2fa89c3038e We're aware of an issue causing occasional errors and timeouts in the portal and are working on a fix. https://status.salesape.ai/ Wed, 29 Apr 2026 12:06:22 +0000 https://status.salesape.ai/#ca404f90db80923ac4987c6c5a7a43fd2e4b12b01a5d960f50ec13578980a34b SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Wed, 29 Apr 2026 09:36:17 +0000 https://status.salesape.ai/#84f852ef0a75054cc36fefb4dc300f17f045aece94db6ab1c4a8fd8eda9057ed SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Wed, 29 Apr 2026 09:33:38 +0000 https://status.salesape.ai/#84f852ef0a75054cc36fefb4dc300f17f045aece94db6ab1c4a8fd8eda9057ed SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Tue, 28 Apr 2026 15:03:28 +0000 https://status.salesape.ai/#2c7e2c48e54ada7ce14a6a1f37042537405835544097682fa64ccc3e22fcc7f1 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Tue, 28 Apr 2026 15:00:39 +0000 https://status.salesape.ai/#2c7e2c48e54ada7ce14a6a1f37042537405835544097682fa64ccc3e22fcc7f1 SalesApe Core (API + Webchat) went down https://status.salesape.ai/ Thu, 23 Apr 2026 10:39:16 +0000 https://status.salesape.ai/#9a02071d964d0b4acbb609d5c7c3ffe42fd02eb1b339a0a522bd978aa491f33e SalesApe Portal recovered https://status.salesape.ai/ Thu, 23 Apr 2026 10:36:05 +0000 https://status.salesape.ai/#9a02071d964d0b4acbb609d5c7c3ffe42fd02eb1b339a0a522bd978aa491f33e SalesApe Portal went down https://status.salesape.ai/ Thu, 23 Apr 2026 06:42:25 +0000 https://status.salesape.ai/#48297f3291c3cabce21d2265cd4f99c0ece160b30ac84ee2e0e39c2006ada1e7 SalesApe Core (API + Webchat) recovered https://status.salesape.ai/ Thu, 23 Apr 2026 06:40:26 +0000 https://status.salesape.ai/#48297f3291c3cabce21d2265cd4f99c0ece160b30ac84ee2e0e39c2006ada1e7 SalesApe Core (API + Webchat) went down https://status.salesape.ai/incident/872456 Thu, 16 Apr 2026 11:13:00 -0000 https://status.salesape.ai/incident/872456#e2b3e2097b3ff6bbcb2e62bfc24b3029a7299310e99e605757735f0af1a58e68 The issue was related to performance issues with the inngest platform yesterday in addition to memory exceptions being thrown by our inngest workers during follow-up sending. We have deployed a fix and this issue should now be resolved. https://status.salesape.ai/incident/872456 Wed, 15 Apr 2026 17:14:00 -0000 https://status.salesape.ai/incident/872456#12a6d7eefcb327e840a6d8b7b16c883e565eeab35733ddc3456fe4f1d29480ee We are aware of an issue impacting some core flows resulting in delayed message sends and the delivery of follow ups. We're investigating and will update shortly. https://status.salesape.ai/incident/747452 Mon, 20 Oct 2025 08:41:00 -0000 https://status.salesape.ai/incident/747452#8f024094efb4343555dc5382e2e358d2208c9d9a95f85ad635fc68cee5e77b9d We are experiencing outages with SMS and WhatsApp message delivery and some CRM syncing due to an ongoing AWS incident (https://health.aws.amazon.com/health/status ) with their US1 Region.